Met Police ICCS Support
Along with partner Frequentis, telent are supporting the Metropolitan Police’s Central Communications Control function as they deploy an Integrated Communications Control system across the force’s territory.
telent in partnership to support Met Police’s Central Communications Control function.
About the Metropolitan Police
The Metropolitan Police Service was founded in 1829 by Sir Robert Peel. At that time, it only took 1,000 officers to police a seven-mile radius from Charing Cross with a population of less than two million.
Today, the Met employs 31,141 officers, 13,661 police staff, 414 traffic wardens and 2,106 Police Community Support Officers (PCSOs). In addition, since the redrawing of police boundaries in April 2000, it covers an area of 620 square miles and a population of more than seven million.
The Met’s requirement
To provide an effective service, the Metropolitan Police Service (MPS) must be able to communicate and co-ordinate all of its operations. The MPS needed to integrate all of their 32 borough control rooms, the emergency service, telephone operator centres and special events and incident support services.
These services were brought together to make the new Central Communications Command (CCC). Now the Integrated Communications Control System (ICCS) developed by Frequentis supports the new CCC function.
Our solution
Playing a crucial role in the deployment stage of MPS’ ICCS, which was completed in September 2007, we are now providing fully outsourced support services for the system.
Utilising our Secure Service Centre in central London, our staff are dedicated to supporting ICCS by remotely monitoring the entire network, 24 hours a day, seven days a week. We are permanently on call throughout the year to effectively co-ordinate corrective and preventative maintenance tasks. We also provide asset and spares management, as well as analyses network trends to provide the customer with up-to-date performance metrics.
Who are we working with?
We have partners with Frequentis to create a joint business development programme in the UK. It focuses on specialised solutions and full managed service delivery for safety critical applications. Frequentis’ expertise in unified communications and information systems to the air traffic control, public safety, maritime and railway sectors makes them our ideal partner. Add our expertise in communications support services to telecommunications operators, large enterprises and public sector agencies, including the emergency services, and you have a highly potent mix.
Result
telent is dedicated to meeting the needs of organisations that operate mission critical networks to transport highly sensitive information. Our Secure Service Centre has been developed specifically to provide the skilled technical support expected from telent.
We can offer security cleared staff, appropriately secure premises and data protection protocols. telent enjoys a excellent reputation within the emergency services and is working on some of the UK’s largest communications initiatives including Airwave, FiReControl and Firelink. telent’s alliance with Frequentis offers the emergency services market the best in communications systems and services.
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