- Cable Recovery
Following investment in high capacity fibre networks, operators are able to recover redundent copper and benefit from high material resale value.
telent can cost-effectively remove the logistical and operational headache of cabling, guaranteeing continued or improved customer service levels. Our skill-set and quality-driven service approach is underpineed by extensive cabling experience. Over the last four years, we have laid thousands of kilometres of fibre, copper cable and ducting, and erected tens of thousands of telegraph poles annually for BT Openreach. We have consistently outscored other suppliers in Openreach’s quality assessments and are entrusted with cabling operations in several demanding regions, including London.
- Carbon Foot Print - Green issues!
telent can offer a carbon footprint audit service, which will analyse and advise how organisations may optimise their energy consumption and develop a carbon neutral strategy. telent can also provide comprehensive energy monitoring and management, fully integrated into our MIKA Intelligent Management solution. This can not only enable you to monitor your energy usage and cross check your energy charges but also to reduce your overall consumption by continuously tailoring the environment to the site/building occupancy.
The use of CCTV to enhance security, safety and building management has grown at an unprecedented rate, with around 1.5 million cameras now used for public space surveillance in the UK. telent's support and maintenance services cover CCTV systems and the networks on which they operate.
- Cisco EnergyWise tm
EnergyWise is the latest generation of Cisco's operating system (IOS) for power over Ethernet (PoE) edge switches. As organisations ICT systems converge onto a single IP infrastructure, PoE is being used within the enterprise to power IP telephony handsets, wireless access points and IP CCTV cameras - all operating 24x7, even though many office environments are 8-6, Mon-Fri. EnergyWise allows the ability to switch off the power to these devices on a per port basis. Using our MICA Intelligent Building System, telent can integrate this functionality with other systems, for example allowing a security guard to power down these ICT systems on a per floor/area basis, controlling MICA from a mobile device.
- Civils co-ordination
telent can co-ordinate all aspects associated with the design and construction of a network site, accommodating local conditions and building regulations, and preparing the site for equipment installation. We manage all phases of the design and construction of the environment and surrounding infrastructure to house your network, including the provision of utilities necessary for network operation, ensuring that the installation process runs smoothly.
- Collaborative Supply Chain
telent has a developed and continually evolving collaborative suply chain. Our supply chain partners are selected from strict assessment criteria and help us to procure and supply product, introduce new products or versions, and assist with end-of-life services.
This product supply capability has been enhanced by developing accredited sales partnerships with carefully selected vendors who we see as having a technologically advanced and/or market leading portfolio. Through these partnerships, we ensure you and your customers seemlessly receive authoritative and current pre-sales support, accurate and competitively priced proposals, and a managed product delivery. Once deployed, our robust structured support system provides you with a high level of assurance to deal with any in-life issues.
- Command & control systems
Whether managing safety and security within a building or supporting emergency and rescue services across large regions, telent has a reputation for superior Command & Control design, planning, installation, support and maintenance.
- Communication systems
We're communications systems specialists. telent's services cover systems large and small, from highly complex cross technology national networks and specialised mission critical services to single site IPT call centres.
- Communications & IT (Network & Infrastructure)
At telent, we work with communications networks of all types, sizes and configurations, day in, day out: from transportation to telecommunications,from utilities to emergency services, from enterprise to public-sector, mission-critical networks.
- Construction Design and Management (CDM)
Trust telent to act as your Principal Contractor and/or your Construction Design and Management Co-ordinator (CDM-C). Regulations place duties on customers, CDM co-ordinators, designers, principal contractors and stand-alone contractors to plan, co-ordinate and manage health and safety. We ensure that you are fully compliant throughout all stages of a construction project, from inception through to project completion.
With our customers' business goals having guided the bespoke solutions we've developed in transport, emergency services and telecommunications, telent is adept at consultancy & design. Take advantage of our rich experience and talk to us about your own communications requirements, whatever your business sector.
- Contact Centre
telent can provide the Solidus eCareTM Multi-medie Contact Centre consisting of a set of powerful software applications focussed on the agent, management and self-service functions, providing 'skills based' routing and a single point of management and an integrated management information system.
telent contact centre provision gives a miltitude of options by which customers can interact with your business. These include phone, fax, email, chat web, SMS, and even video. This means your 'front-line' personnel can have immediate 'real-time' access to various information which many include any previous customer interactions with your business.
- Contract marshalling
telent can manage the collection of equipment from any location, and then its receipt, inventory, test and dispatch to network sites across the whole of the UK. From point of manufacture through to installation, the Contract Marshalling Centre will take care of your entire project implementation needs.
telent develops convergece strategies to provide ubiquitous access to the many business applications, processes and tools that your workforce require to collaborate effectively.
- Corrective maintenance
Skilled telent engineering specialists provide constant round-the-clock corrective maintenance with the ultimate goal of restoring your network as quickly as possible. Our engineers are multi-skilled and are continuously trained to have a wide knowledge across multi-vendor equipment, in different customer environments.
- Customer information systems
Customer information systems are essential to the smooth operation of public transport, shopping centre's, sports stadia etc. during normal operationg conditions and a key tool for handling emergency situations. Our integrated approach to the many assets that make up a modern customer information system (including digital signs, PA, CCTV and help points) and the network that enables them, allows the station/stadium/shopping centre management staff to have more effective control over all communications with customers.