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telent becomes first in Europe to be awarded telecommunications quality standardLondon — 24 May 2007 — telent, the UK’s leading supplier of managed telecommunications services,has become the first vendor-independent services business in Europe to be awarded the International Telecommunications Quality Standard TL 9000 for the product categories of Installation service, Maintenance Service, Repair service and Customer Support . Developed by QuEST (Quality Excellence for Suppliers of Telecommunications),the standard aims to define quality system requirements for the design, development, production, installation and maintenance of telecommunications products and services. It also provides a measurement system that, when implemented, allows a company to track performance and improve results. telent received the accreditation after a three-day assessment by the British Standards Institution (BSi). Working practices and performance measurement techniques, together with customer support and installation, maintenance and repair services, were all monitored at telent’s sites in Chorley and Coventry. “It is a fantastic achievement to attain this internationally recognised TL 9000 standard,” says Dennis Badman, Managing Director of Telco Services at telent. “During the assessment, the BSi praised the procedure that underpins our approach to measurement and described it as best in class, which is testament to the hard work and dedication of all telent staff.” Mark Stevens, Director of Quality explains, “The TL9000 standard builds on our existing ISO9001 systems and provides a great springboard to extend and develop our service offering. “TL9000 is a customer-driven standard and, as such, demonstrates our continued commitment to our clients. It also reflects the considerable effort from everyone within the company over the past year.”About telent plc:telent plc supplies a broad range of communications support services to telecommunications operators, as well as to large enterprises and government agencies in the UK and Germany, leveraging its accumulated knowledge of customers’ networks, its expert field force, its scale and reputation for quality. The company is listed on the London Stock Exchange under the symbol TLNT. Additional information about telent plc can be found at www.telent.com/. Press enquiries: Trade Press tel: +44 (0)7809 221 012; email: helen@bcspr.co.uk Investor and Analyst enquiries: Copyright (c) 2007 telent plc. All rights reserved. All brands or product names are trademarks of their respective holders. It is possible that this announcement could or may contain forward-looking statements that are based on current expectations or beliefs, as well as assumptions about future events. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements often use words such as anticipate, target, expect, estimate, intend, plan, goal, believe, will, may, should, would, could or other words of similar meaning. Undue reliance should not be placed on any such statements because, by their very nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results, and telent's plans and objectives, to differ materially from those expressed or implied in the forward-looking statements. There are several factors which could cause actual results to differ materially from those expressed or implied in forward looking statements. Among the factors that could cause actual results to differ materially from those described in the forward-looking statements are delays in obtaining, or adverse conditions contained in regulatory approvals, competition and industry restructuring, changes in economic conditions, currency fluctuations, changes in interest and tax rates, changes in energy market prices, changes in laws, regulations or regulatory policies, developments in legal or public policy doctrines, technological developments, the failure to retain key management, or the key timing and success of future acquisition opportunities. telent undertakes no obligation to revise or update any forward looking statement contained within this announcement, regardless of whether those statements are affected as a result of new information, future events or otherwise, save as required by law and regulations.
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